Refund Policy

Return/Refund Policy

Thank you for shopping with SnowTree! We’re committed to providing you with quality service and a seamless experience. Please review our return policies below.

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we gladly accept returns under the following conditions:

Eligibility: Items must be returned within 14 days of the original purchase date.
Condition: All returned items must be new, unused, and in their original packaging to qualify for a full refund.
Return Process: To initiate a return, please contact our customer service team at help@snowtreeworldwide.com with your order number and reason for return.
Refunds: Once your return is received and inspected, we will issue a full refund to your original payment method. Please allow up to 7 business days for the refund to reflect on your account.