⭐ BoroBuddy Warranty Information ⭐

Thank you for choosing our product! We are committed to providing you with high-quality products and exceptional customer service. To ensure that you are satisfied with your purchase, we offer the following warranty program.

Warranty Coverage: Our products come with a Lifetime warranty against defects in materials and workmanship. If a defect occurs, we will replace or repair the product. The warranty applies only to the original purchaser and is non-transferable.

Warranty Conditions: To be eligible for warranty coverage, you must submit a proof of purchase within 30 days of the date of your purchase. The following conditions must be met:

  1. The product must have been purchased from an authorized dealer.
  2. The product must have been used only for its intended purpose.
  3. The defect must not be caused by misuse, neglect, or accidental damage.

How to Submit a Warranty Claim: To submit a warranty claim, please follow these steps:

  1. Send an email to help@snowtreeworldwide.com containing the following
  2. Subject: SnowTree Warranty
  3. Location of purchase (Our site, Amazon, local head shop, etc.)
  4. Date of purchase

Exclusions: This warranty does not cover damage caused by:

  1. Normal wear and tear
  2. Accidents or misuse
  3. Alterations or modifications to the product
  4. Damage caused by improper storage or handling

Limitation of Liability: Our liability under this warranty is limited to the repair or replacement of the product. We are not liable for any incidental or consequential damages resulting from the use of our products.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

If you have any questions about our warranty program, please contact our customer service department. We are always here to help!